Recruitment service
Hospitality Recruitment
Hospitality businesses depend on the people who serve guests, cook the food and keep each shift running. When one position stays empty or the wrong person is hired, the whole team feels it. Job Link Uganda recruits hospitality staff for businesses in Kampala. Hospitality is our main focus, based on our practical recruitment experience with restaurants and hospitality businesses.
Roles we recruit for
Front of house
- Waiters and waitresses
- Hosts and hostesses
- Baristas and bartenders
- Cashiers
Kitchen
- Chefs and cooks
- Kitchen assistants
- Kitchen stewards
Supervision
- Restaurant supervisors and shift leaders
- Floor managers
Hotels
- Front desk and reception staff
- Housekeeping staff
- Restaurant and bar service teams
If the role you need is not listed, tell us about it. We will say honestly whether it is something we can recruit for.
How we recruit hospitality staff
- We start with your brief. We ask about the role, the shifts, the number of people, your service standards and when you need them to start.
- We look for candidates who match it. Experience matters, but so does availability for the hours you work.
- We screen candidates for the role. What we check depends on the position and on what you ask for. For service roles this typically covers relevant experience, availability, presentation and how candidates communicate.
- You meet a shortlist. You interview the candidates we introduce and make the hiring decision.
What we need from you
The clearer the brief, the better the shortlist. Before we start, we will ask for:
- The job title and main duties
- Working hours and shift patterns
- The pay and any other benefits you offer
- Experience or skills that are essential, and those that are a bonus
- The location and the date you need people to start
Restaurants, hotels and other hospitality businesses
Restaurants and hotels recruit for different mixes of roles, so we cover them in more detail on their own pages: see restaurant staff recruitment and hotel staff recruitment.
Looking for work in hospitality instead? Browse current hospitality jobs.
How the recruitment process works
Tell us what you need
The roles, number of people, location, start date and the standards you expect from new staff.
We identify suitable candidates
We look for people whose experience and availability match the requirements you have set.
Candidates are screened for the role
We check candidates against your requirements before introducing them, so you only meet people who fit the brief.
You decide who to hire
You interview the shortlisted candidates and make the hiring decision. The final choice is always yours.
Frequently asked questions
Which hospitality roles can you recruit for?
Front-of-house, kitchen, supervisory and hotel roles, including waiters and waitresses, baristas, chefs and cooks, restaurant supervisors and front desk staff. If your role is not listed, ask us.
Do you recruit outside Kampala?
Our work is focused on Kampala. If you are hiring elsewhere in Uganda, tell us about the role and we will be honest about whether we can help.
How long does recruitment take?
It depends on the role, the number of people you need and how specific the requirements are. We agree a realistic timeline with you when we discuss your brief.
Who makes the final hiring decision?
You do. We introduce candidates who match your requirements, and you decide who to hire.
Tell us what your business needs
Share the roles, the number of people and your start date. We will come back to you to discuss the requirements before recruitment starts.
