Manager

Overview

We are seeking an experienced, highly organized, professional, and results-driven Hotel Manager to oversee the daily operations of a hotel and ensure excellent guest experiences. The successful candidate will be responsible for managing hotel departments, supervising employees

Responsibilities

• Hotel Operations: Oversee daily hotel operations, including reception, housekeeping, restaurant services, maintenance, and guest relations.
• Quality Assurance: Monitor food quality, service delivery, accommodation standards, and overall guest satisfaction.
• Housekeeping Supervision: Ensure guest rooms, public areas, and hotel facilities meet cleanliness and hygiene standards.
• Reservations Management: Oversee room bookings, occupancy levels, check-in and check-out procedures, and reservation systems.
• Financial Management: Prepare and monitor budgets, control operational expenses, review revenue, and support profitability.
• Guest Relations: Ensure excellent customer service, handle guest complaints, and resolve operational issues promptly.
• Staff Management: Recruit, train, supervise, and motivate hotel employees to maintain high standards of professionalism and performance.

Experience

2years